Change Management

Change is hard. Most people resist change, preferring to stay within their existing comfort zones. That’s why in business, change is a challenging process even though we recognise it’s necessity for us to remain competitive.

This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. It will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Duration

1 Day

Course Content

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  • Getting Started
    • Icebreaker
    • Ground rules
    • The parking lot
    • Workshop objectives
    • Action plans and evaluation forms
  • Preparing for Change
    • Defining Your Strategy
    • Building the Team
  • Identifying the WIIFM
    • What’s In It For Me?
    • Building Support
  • Understanding Change on an Individual Level
    • The Adoption Process
    • The Transition Process
    • The Four-Room Apartment
  • Managing the Change
    • Developing a Change Management Plan
    • Developing a Communication Plan
    • Implementing the Plans
  • Gaining Support
    • Gathering Data
    • Addressing Concerns and Issues
    • Evaluating and Adapting
  • Making it all Worthwhile
    • Leading Status Meetings
    • Celebrating Successes
    • Sharing the Results and Benefits
  • Using Appreciative Inquiry
    • The Four Stages
    • The Purpose of AI
    • Examples and Case Studies
  • Bringing People to Your Side
    • A Dash of Emotion
    • Plenty of Facts
    • Bringing it All Together
  • Building Resiliency
    • What is Resiliency?
    • Why is it Important?
    • Five Easy Steps for the Leader and the Individual
  • Building Flexibility
    • What is Flexibility?
    • Why is it Important?
    • Five Easy Steps for the Leader and the Individual
  • Wrapping Up
    • Words from the Wise
    • Review of Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations

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