Coaching and Mentoring

Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

A mentor develops a deep personal interest in their mentee and is personally involved in their development. The mentor becomes a friend who cares about you and your long term success.

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance.

Course Duration

1 Day

Course Content

Download Course Content PDF

  • Getting Started
    • Icebreaker
    • Ground rules
    • The parking lot
    • Workshop objectives
    • Action plans and evaluation forms
  • Defining Coaching and Mentoring
    • What is Coaching?
    • What is Mentoring?
    • Introducing the GROW Model
  • Setting Goals
    • Goals in the context of GROW
    • Identifying Appropriate Goal Areas
    • Setting SMART Goals
  • Understanding the Reality
    • Getting a Picture of Where You Are
    • Identifying Obstacles
    • Exploring the Past
  • Developing Options
    • Identifying Paths
    • Choosing Your Final Approach
    • Structuring a Plan
  • Wrapping it All Up
    • Creating the Final Plan
    • Identifying the First Step
    • Getting Motivated
  • The Importance of Trust
    • What is Trust?
    • Trust and Coaching
    • Building Trust
  • Providing Feedback
    • The Feedback Sandwich
    • Providing Constructive Criticism
    • Encouraging Growth and Development
  • Overcoming Roadblocks
    • Common Obstacles
    • Re-Evaluating Goals
    • Focusing on Progress
  • Reaching the End
    • How to Know When You’ve Achieved Success
    • Transitioning the Coachee
    • Wrapping it All Up
  • How Mentoring Differs from Coaching
    • The Basic Differences
    • Blending the Two Models
    • Adapting the GROW Model for Mentoring
    • Focusing on the Relationship
  • Wrapping Up
    • Words from the Wise
    • Review of Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations

Download Range of Courses PDF

Ask a question


Please contact us to make a booking

Many of our courses are available for on-line booking.

If you can’t see the course you are looking for – contact